We’re at a time where the opportunities that social media offer greatly outweigh the time you could ever fully invest in them. If you think your lacking time, I assure you that you’re audience’s time is even sparser. Information is being delivered to them at a pace faster than they can ever consume. Want to be heard? You better have something damn valuable to say!
Just as you wouldn’t walk into a meeting, pitch a client or present to a crowd unprepared, you can’t afford to “wing it” engaging in social media. The question I’m about to answer in this post is; How do you prepare for something as dynamic as social interactions? Right off the bat, know this. You’re not going to connect with everyone. That’s the reality human interaction. That being said, Be ready to roll with it.
The good news is that there’s an increased eagerness to participate. All you’ll really have to do is initiate.
Step 1. Begin by understanding the social media landscape. More importantly realize that you don’t need to utilize every social service online. Invest your time where your audience is, not where your competitors are. The more you know about the network you’re active on, the bigger your advantage. There are over 350 established and emerging social networks ranging from business, entertainment, health, music, news, tech and dozens of other categories.
Set up shop on the networks most relevant to your brand or niche.
Go straight to Knowem.com and click on the Networks tab. They’ve already categorized the leading social based services. Search and Secure your name on the networks you’re not a part of yet. Even if you’re not active on them yet, you’ll want to make sure you own them.
Tip: Most of social networks offer lists, groups and sub-groups that match the industry you’re in so you’ll want to make sure you in on those as well.
Step 2. Understand where your content will live. The fact is that social media channels are constantly expanding. Our social profiles are scatted. Let’s use my content as a prime example.
I currently publish the Seovice videos on Youtube, Viddler, Vimeo and Metacafe. I share my images on Twitpic and Facebook (when I want to share them with my closest network of friends) I also have a Dailybooth account and use Photobucket to store pictures I embed on my sites and blogs. That’s at least 4 different services that I use to publish pictures and videos, not to mention the handful of social sites and micro blogs I’m active on such as Twitter, Facebook, Posterous and most recently on Google Buzz. This leads me to the biggest challenges I hear from companies and individuals during the workshops I present. What content should I post and where should I post it?
I’m the type of person that loves getting a behind-the-scenes look at the brands I love. That’s exactly what I ask you to keep in mind when creating social content. Invite your audience to participate in your organization’s creative process by giving them a glimpse of what they normally wouldn’t see anywhere else. The inevitable result of being active online is your content being duplicated across dozens of social networks.
Your goal needs to be; create content once and publish it once in the right place giving your intended audience a unique experience. Maintaining this strategy will help you participate exactly where your content lands.
Now it’s time to bring it all together, your blog should act as your content’s anchor or in a sense your home base. It’s your audience’s premier source of destination for the information you’ve shared that they may have missed. The Conversation Prism is a perfect visual representation of this strategy.
Step 3. Invest time in branding your social profiles. This step is really about commitment and consistency. Your audience expects your branding to follow through from your site and blog to your video, picture and social profiles. Luckily for those who need a little creative support there are services that will give your profiles that visual edge.
FreeTwitterDesigner is a super intuitive and free Twitter background editor. No reason to stick to the generic Twitter supplied backgrounds.
Publishing video content? “Which you absolutely should be at this point”, Viddler.com allows you to not only customize your player to match you site's color palette, but brand your videos by slapping your logo on your videos and link them up back to your site, perfectly suited for business class content with a touch of fun.
Step 4. It’s game day! You’re creating content, connecting with others and branding like it’s no bodies business. The first thing your boss is going to ask for are stats to make sure it’s working. Trust me, they all do. You’ll need to decide what you’re going to measure. The answer wildly depends of the business you’re in. Comments, Views, Followers, Fans, Reviews, Feedback, these are all worthy metrics to track. If you’re selling products or services, you’ll probably be asked to drill down to a conversion per follower level.
I’ve made it a habit to track all URLs I share using Bit.ly’s URL shortening service. It's beauty lies in the Click Summery view that breaks down click stats on the links you've shared by dates, referrals and locations.
And that my friends, is how you track the worth of your conversations!
As always, I ask you to weigh in share anything you feel needs to be added.